HPMC Dr. Jacob Patient Care
June 10, 2019

Experiencing Care From Patient’s Perspective

Posted by Su Lee

Robert Allen, our CEO received care at CHA HPMC. He shares his patient experience and perspective, and highlights the importance of empathy and care in treating patients:

“I had the opportunity to experience the level of care and service you provide for our patients, while undergoing an eye procedure at the Southern California Eye Institute (SCEI). I was warmly greeted by several nurses, followed by Dr. Jacob Reznik’s

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Jieun Park Finds Motherly Care in CHA HPMC Nurses
June 3, 2019

Jieun Park Finds Motherly Care in CHA HPMC Nurses

Posted by Su Lee

Jieun Park held her newborn baby for the first time. Even though this was Jieun’s third delivery, she was more anxious this time as her mother could not be with her after the delivery. But her anxiety didn’t last long. “I felt fear holding my baby for the first time. But the nurse told me everything about holding the baby which made me feel calm to enjoy the moment.

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Paul Benke Trusts Chalet for Long-Term Quality Care
May 20, 2019

Paul Benke Trusts Chalet for Long-Term Quality Care

Paul Benke, Los Gatos, CA resident knew little about long-term acute care facilities. When Benke’s brother, David, was admitted to CHA HPMC’ sub-acute care facility Chalet, he was surprised at the level of care and treatment provided to his brother.

David Benke was admitted to Chalet from CHA HPMC with chronic respiratory failure in February 2019. Three months since, Benke knows every little detail about the care his brother receives. “It’s the first time

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CHA HPMC ED Team ‘Cheers’ Teenager, Savannah with Compassionate and Quality Care
May 14, 2019

CHA HPMC ED Team ‘Cheers’ Teenager, Savannah with Compassionate and Quality Care

Savannah Thorstensen loved cheerleading since a young age and was excited to perform in the upcoming game at her school. While preparing for a high-power jump sequence, Savannah sprained her ankle and couldn’t finish the sequence. Anxious about her ability to perform in the upcoming game, she came to the emergency department at CHA HPMC with her family to check the injury.

“Going by our previous experiences, we were worried that would have to

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Patient Stories - My Second Family
May 9, 2019

My Second Family

Maricelda Matias Considers CHA HPMC Staff as Her Second Family After Delivering Four Babies at the Hospital

Six years back, Maricelda Matias delivered her first baby at CHA Hollywood Presbyterian Medical Center. Little did she know that she would deliver all four of her babies at the same hospital. “It’s all about the nurses,” she says without second thoughts. During her first delivery, Matias felt welcomed by the nursing staff and was amazed by the

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