Patient Relations

While you are a patient at our hospital, the Patient Relations department at CHA Hollywood Presbyterian Medical Center is available to assist you and your family. We know the hospital experience may be stressful, and we are committed to making your stay and visit as comfortable as possible. Your physical and emotional comfort is important to us.

Patient Relations is available to assist patients and families with any non-medical questions or concerns – to help make sure your overall hospital experience is positive.

We offer:


Interpreter Services

Interpreter Services are provided at no cost to each patient at our hospital. Every attempt is made to provide interpretation services through a personal interpreter (Armenian, Korean, Spanish languages only); or in many other languages through a video conference or by special interpretation telephones. (click here to read our interpreter services policy)


Care Rounds

We visit with patients on a daily basis to offer them and their family practical assistance and emotional support throughout their stay


Patient Advocacy

Assistance with any patient and family concern

Smiling hospital relations woman speaking with middle aged Asian couple, all seated at a table

For more information about our Patient Relations department, please call 323-644-4402 or 323-913-4949.

Language and Sign Language Interpretation Service

Staff interpreters can be reached Monday – Friday during business hours at the following extensions or by notifying your attending nurse:

  • Armenian ext. 5124
  • Spanish ext. 3152
  • Korean ext. 5130 or ext. 3322 (between 2:00 p.m. – 10:30 p.m.)

Medical interpretation over the phone in any language is available 24 hours-a-day, seven days a week. We also offer video interpretation services in Sign Language and Spanish 24 hours-a-day and in other languages during business hours Monday – Friday.

Find a Physician

For a free referral to one of our exceptional physicians, please call Find a Physician at 888.522.3455. You can also search online. Ready to get started?