Posted by Divya Sathyanarayanan
It was Alex Terminassian’s first major encounter with a health problem and he was anxious about his hospital stay. “I was worried about the kind of care I would receive as I have never been hospitalized before. But I was pleasantly surprised by the staff here—they are outstanding and showed utmost care and compassion,” he says.
Terminassian’s care team kept him informed about his treatment and medications to make him feel at ease. “The team provided constant updates about my health and all the treatment procedures. In fact, they informed me each time my medication changed. Their attention to details and ensuring my well-being was exceptional,” he says, adding that everything was 100% perfect.
Having lived in the hospital neighborhood, Terminassian chose us for his treatment due to proximity. “I have seen this hospital grow and improve over the years. The facilities have improved and I am happy to see the rapid progress on the new patient tower,” he says, adding that he is impressed with the hospital’s investment in improving community health. “I couldn’t have asked for better care.”
After an exceptional care experience at our hospital, Terminassian is confident that he will make full recovery. “The entire ICU team went above and beyond in their care for me. I will definitely come back to visit them someday,” he says, with a smile.
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