GLOBAL SERVICES

Welcome to World-Class Care

CHA Hollywood Presbyterian Medical Center (CHA HPMC) proudly welcomes everyone to our growing family of international patients. Through our dedicated International Medical Referral Program, and in partnership with various global insurance providers, CHA HPMC offers exceptional, coordinated healthcare to those who seek advanced care not available at home. From your first inquiry to the moment you return home, our team is here to ensure a smooth, supportive, and compassionate medical journey.

Focused on Health

Everyone deserves access to top-tier care—and CHA HPMC is honored to deliver it. Our dedicated international program connects patients with advanced treatment options across 69 specialties, supported by a personalized referral system and concierge-level assistance.

Located in Los Angeles, California, our hospital has become a trusted referral destination for complex medical needs—from women’s health and fetal surgery to oncology, orthopedics, and cardiac care.

Focused on Health
Guam International Medical Referral Program

Guam International Medical Referral Program

Island-based patients now have streamlined access to CHA HPMC through our Guam-specific referral program, which includes insurance partnerships with:

  • StayWell Insurance
  • Calvo’s SelectCare Insurance
  • TakeCare Insurance
  • Saipan Medicaid Insurance

This program was developed with the people of Guam in mind—to ease the challenges of off-island medical care and deliver a seamless experience from diagnosis to treatment and recovery.

Our services include:

  • Coordinating medical records and cloud-based imaging (PACS)
  • Facilitating telemedicine between Guam-based physicians and CHA specialists
  • Scheduling appointments and procedures
  • Assisting with travel, lodging, and transportation in Los Angeles
  • Providing language and cultural support throughout the patient journey

Physicians on Guam and in Saipan are encouraged to connect with our referral office to join our preferred provider panel and collaborate on coordinated patient care.

Contact
Concetta Moschella
Director, Guam International Medical Referral Program

Email: Concetta.Moschella@HPMedCenter.com
Phone: 323.913.4599
Cell: 323.308.9730

Specialties Frequently Referred to CHA HPMC

Our facility offers a wide range of services, with high demand for:

Women’s Health
  • High-risk pregnancies
  • Labor & delivery
  • Fetal and gynecologic surgery

Global Services - Orthopedics & Neuroscience

Orthopedics & Neuroscience
  • Joint replacement, spine surgery, and neurointervention
Global Services - Cardiology & Stroke
Cardiology & Stroke
  • Advanced heart care and vascular treatment
  • 24/7 stroke center with telestroke and rapid diagnostics
Global Services - Ophthalmology
Ophthalmology
  • Retina, cornea, PRK, and ocular tumor surgery

Gobal Services - Oncology

Oncology
  • Cancer detection, radiation therapy, and chemotherapy
  • Robotic surgery and infusion services

Global Services Rehabilitation & Subacute Care

Rehabilitation & Subacute Care
  • Skilled nursing, post-operative rehab, and geriatric care

Serving the Community with Excellence

CHA HPMC is proud to be part of the global CHA Health Systems network and to bring this standard of care to our patients. Our 434-bed hospital features:

  • 89 skilled nursing beds
  • 24-hour emergency department with 20 exam rooms
  • Advanced diagnostics including MRI, CT, ultrasound, and nuclear medicine
  • A newly expanded patient tower and surgical suites
  • More than 500 physicians and over 1,500 hospital staff
  • Full interpretation services to accommodate all languages

We recognize the cultural values, family ties, and community strength of those around us—and we tailor our care to honor and support them.

Serving the Community with Excellence

Success Stories

“My breaths started getting short, and I felt chest pain radiating to my jaw.  The team at CHA HPMC extended my life; I’m beyond grateful to the whole team." Peter Peter’s Story → “I had a few options for hospitals, but I chose CHA HPMC because I felt safer coming to the States for my surgery.  I had never met the doctor but I’ll tell you that when I first met her, she put all my fears at ease." Carmelita Carmelita’s Story → Success Stories - Peter
Global Services - Financial Arrangements

Financial Arrangements

For our international patients, a Patient Relations Representative will work with the Admitting Department to help you find your way through financial arrangements.

If you have insurance, the Admitting Department can help:

  • Determine whether or not your insurance is accepted at CHA Hollywood Presbyterian Medical Center
  • Help you understand your insurance benefits if CHA Hollywood Presbyterian Medical Center accepts your insurance
  • Help supply you with billing information so that you can request reimbursement from your insurance company if CHA Hollywood Presbyterian Medical Center cannot accept your insurance

If you do not have insurance or do not have insurance that CHA Hollywood Presbyterian Medical Center can accept, the Admitting Department can:

  • Help provide an estimate of CHA Hollywood Presbyterian Medical Center charges so that you know what to expect, financially
  • Help you communicate with the physicians and other healthcare providers to whom you may have financial obligations

Our goal is to help you get answers to your questions so that all the financial matters connected to your stay are coordinated from the beginning to the end of your stay.

Frequently Asked Questions

The information on my Medical Records is not in English; they are in a foreign language. Can you translate them?

Your medical records will need to be in English. If a friend or a relative translates your records, please note it on the records. If you prefer, we can recommend translation companies experienced in medical record translation.

I was treated at CHA Hollywood Presbyterian Medical Center last year and I need to get a copy of my medical records. How can I do that?

You may obtain the records from Medical Records. You must give them written authorization for release of information. Call our Medical Records Department at 323-913-4960 for information. A Patient Relations Representative can also help facilitate this.

I am wondering if you can recommend a specialist, the best doctor you have at Hollywood Presbyterian Medical Center for a particular health problem?

We can provide you with our physician referral service – please call 888-522-3455 where you can obtain information on a variety of physicians. You can then contact the physician offices to get information on their practice and determine what physician may be able to address your particular needs.

Can your office write a letter for us so we can apply for a Visa?

Please review U.S. Visa requirements at: https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visitor.html for information about obtaining a visa.

I want to see the same doctor that my friend saw last year. Could you please give me that doctor’s name & phone number?

We are sorry. Due to patient confidentiality, we are unable to give you the name of your friend’s doctor. If you have the doctor’s name, you may want to contact them directly to discuss your particular needs.