Leadership

Marcel Loh

Marcel Loh

President and CEO

Marcel Loh currently serves as the President and CEO of CHA Hollywood Presbyterian Medical Center (CHA HPMC). Loh joins us with more than 40 years of experience in senior leadership roles in healthcare. Prior to joining CHA HPMC, he served as the CEO of Providence Saint John’s Health Center, a research-based community hospital serving the Westside of Los Angeles, and the John Wayne Cancer Institute from 2014 to 2019. During his tenure, he successfully integrated Saint John’s Health Center and John Wayne Cancer Institute into the Providence Health System, established the new service line of neuroscience for the hospital, forged partnerships with leading local hospitals, and implemented Saint John’s Physician Partners, a 200 provider Westside medical foundation. He previously served in executive roles with Providence affiliate Swedish Health Services, a five-hospital, not-for-profit system in Greater Seattle, for 14 years. 

Loh earned his master’s degree in hospital administration from the University of Iowa and his bachelor’s degree in business administration from the University of North Dakota. He served as an Army officer in the Medical Service Corps and retired from the Army Reserve as a lieutenant colonel. 

In addition to being a past chairman of the Washington State Hospital Association, he also served on the American Hospital Association’s Regional Policy Board for Region 9. Loh is board certified in healthcare management as a Fellow in the American College of Healthcare Executives (ACHE) and served on the ACHE Board of Governors.

Marcel Loh

President and CEO

Jason Black

Jason Black

Chief Nursing Officer

Jason Black is the Chief Nursing Officer at CHA Hollywood Presbyterian Medical Center (CHA HPMC). He has served in nursing leadership roles for more than 20 years and brings significant experience leading system-wide initiatives for nursing as well as care management. His work on organizational performance improvements helped reduce ED diversion rates, improve throughput, and decrease length of stay.

Most recently, Jason served as the Chief Operating and Nursing Officer at Glendale Memorial Hospital. Jason’s work on patient experience led to higher HCAHPS scores in overall willingness to recommend and an overall rating of the hospital. Prior to his role with Glendale Memorial Hospital Jason served as the Chief Nursing Officer at West Anaheim Medical Center and as Senior Director of Clinical Operations and Process Improvement at Scripps Health System where he led system-wide initiatives for nursing as well as corporate finance. Prior to his role with Scripps Health, he served as Director of Cost and Operations at The Advisory Board Company and as a Manager of Strategy and Operations at Deloitte Consulting LLP.

Jason earned a Doctorate Degree in Nursing Practice from Case Western Reserve University and Master in Business Administration and Nursing Leadership Degrees from the University of Southern California. He obtained his Bachelor Degree in Nursing from Loma Linda University.

Jason Black

Chief Nursing Officer

JAMIE CHANG

JAMIE CHANG

Chief Clinical Operations Officer

Jamie Chang, MD, MBA, FACEP, is an Emergency Medicine Physician and clinical operations consultant who serves as the Chief Clinical Operations Officer at CHA Hollywood Presbyterian Medical Center (CHA HPMC). In his role at CHA HPMC, Dr. Chang oversees all aspects of clinical operations throughout the medical center. He has led efforts to improve quality of care by redesigning patient flow in the Emergency Department, setting up post-discharge services to support patient recovery, establishing daily ICU multidisciplinary rounds, and expediting care for patients suffering from a heart attack.

Dr. Chang previously worked as a management consultant for McKinsey and Company, where his work focused on clinical operations improvement for health systems domestically and abroad. He has also worked for the World Health Organization in Geneva on the Global Health Workforce Alliance, and for the LA County Department of Health Services on driving patient-care improvements in the Emergency Department. During his clinical training at Stanford, he worked with the hospital’s performance excellence team and also led international trips to deliver efficient triage systems in resource-poor settings.

Dr. Chang graduated summa cum laude from Princeton University with a degree in economics, received his MD from Harvard Medical School, and his MBA from Harvard Business School. He is a Fellow of the American College of Emergency Physicians and continues to see patients in the Emergency Department.

Jamie Chang

Chief Clinical Operations Officer

Marianna Kmbikyan

Marianna Kmbikyan

Interim Chief Financial Officer

Marianna Kmbikyan, MBA, is an Interim Chief Financial officer at CHA Hollywood Presbyterian Medical Center (CHA HPMC). Prior to her role as an Interim CFO, she served as the Vice President, Revenue Cycle. With over 20 years of experience in healthcare, Marianna is responsible for Patient Financial Services, Clinical documentation improvement program, coding and medical records, case management, admitting, managed care and now finance operation.

Marianna previously held several administrative roles at USC, Dignity Health and Optum360 overseeing revenue cycle transformation, hospital strategic turnaround, operational process improvement and cash optimization. 

Marianna holds Bachelor’s degree in Organization Leadership & Master’s in Business Administration from Woodbury University. Marianna is currently working to complete her Accounting Education at UCLA extension.

Marianna Kmbikyan

Interim Chief Financial Officer

Jennifer McReynolds

Jennifer McReynolds

Vice President of Quality

Jennifer McReynolds serves as the Vice President of Quality at CHA Hollywood Presbyterian Medical Center (CHA HPMC). With over 25 years of nursing experience in quality, Jennifer has extensive knowledge of quality and performance improvement , risk management, patient safety, as well as regulatory requirements and compliance with all governing agencies and accrediting organizations  including, California  Department of Public Health, Joint Commission, Cal OSHA and the Centers for Medicare and Medicaid Services. 

Jennifer is responsible for quality, infection control, risk management and patient relations. She has led hospital-wide efforts to improve the quality of care by implementing a comprehensive initiative built on integrated teams focusing on quality, safety, patient experience and hospital acquired infections. Performance improvement data continue to bear out effective, sustainable changes in culture and management systems.

Most recently, Jennifer served as Chief Clinical Officer at Bakersfield Heart Hospital.  Jennifer implemented a Versant Nurse Residency Program, Daily Safety Huddle, and Jennifer’s work on HAI’s led to a decrease in Hospital Acquired Infections. Prior to her role with Bakersfield Heart Hospital Jennifer served as the Director of Quality at Glendale Memorial Hospital where she led system-wide initiatives for quality as well as led the implementation of High Reliability. 

Jennifer is a RN and certified with The Healthcare Accreditation C.

Jennifer McReynolds

Vice President of Quality

HAROLD NEWTON

HAROLD NEWTON

Vice President, Operations

Harold Newton is the Vice President of Operations at CHA Hollywood Presbyterian Medical Center (CHA HPMC). He has over 35 years of experience in healthcare and has extensive knowledge of regulatory requirements and compliance with all governing agencies including, California Department of Public Health, Office of Statewide Health Planning and Development, Joint Commission, and the Centers for Medicare and Medicaid Services.

Prior to joining CHA HPMC, Harold served in numerous roles, including an executive sponsor of many capital projects, including Cardio-thoracic operating suites, cardiac catheterization laboratories, emergency department expansions, locked psychiatric units, and seismic retrofitting. Additionally, he served as an adjunct professor at the Thomas Long School of Pharmacy at the University of the Pacific.

Harold is a registered pharmacist and holds Masters in Business Administration and Masters in Science in Healthcare Administration.

Harold Newton

Vice President, Operations

IRENE RUIZ

IRENE RUIZ

Vice President of Human Resources

Irene Ruiz serves as the Vice President of Human Resources at CHA Hollywood Presbyterian Medical Center (CHA HPMC). With over 30 years of HR experience in regulated and unionized environments, Irene is responsible for talent acquisition, succession planning, performance and compensation programs, training and development, change management, labor and employee relations, disability management, licensure and HR compliance as well as benefit administration.

Prior to joining CHA HPMC, Irene served as the Director of Human Resources at Kaiser Permanente, focusing on innovative ways to engage employees, as well as establishing the culture, systems and training to develop leaders.

Irene received her Bachelor of Science in Management, with an emphasis in Human Resources and State of California Self-Insured Certification in Workers Compensation Administration.

Irene Ruiz

Vice President of Human Resources

Jason Williams

Jason Williams

Chief Information Officer

Jason Williams is the Chief Information Officer at CHA Hollywood Presbyterian Medical Center (CHA HPMC). He is responsible for stabilization and optimization of our EHR system, along with strengthening IT infrastructure and enhancing patient record systems. He has over 20 years of experience in healthcare and has extensive knowledge of healthcare IT requirements and compliance.

Prior to joining CHA HPMC, Jason served in numerous roles, including regional IT manager at West Anaheim Medical Center, overseeing applications and Infrastructure for four hospitals. Most recently, he served as the IT manager at Olympia Medical Center where he managed the IT department and was responsible for IT procurement, budgeting, and streamlining processes.

Jason holds a Bachelor’s degree in Business Administration Accounting from California State University. He is a certified HIPAA professional and a HIPAA Security Specialist. Jason also holds various training certifications in Meditech (integrated EHR software), Client Server MIS and Client Server PCM, among other technical certifications.

Jason Williams

Chief Information Officer